James Hallam Limited specialise in the provision of risk assessment, risk control and insurance placement for the hospitality and leisure market under our trade name GauntletTM.

Today Gauntlet provides risk and insurance services to more than 500 hotel companies and establishments including many of the UK's flagship enterprises.

We additionally handle a small number of blue chip clients in a variety of areas including national newspaper publishing.

Our head office and administration centre is in London with additional client servicing offices in Harrogate and Edinburgh. 

To contact us please visit our Contact Us page.
 

Here is a selection of what some of our many satisfied clients say about us:
 

 



 Grange Hotels 

"I have been a client for 20 years and would have no hesitation in recommending Gauntlet to other hoteliers. They have consistently delivered an exceptional level of service and their premiums have remained competitive from year to year."

 
Steve Waldron, Financial Controller, Grange Hotels Ltd, London

Grange Hotels

 

Capital Hotel

"It is a pleasure to deal with people who are hotel specialists and understand my industry so well. Gauntlet’s range of products and services provide real value to my business."

 
Peter Holmes, Finance Director, The Capital Group, London

The Capital Group

 

Moor Hall 


"Gauntlet’s standard of service is first class. Nothing is too much trouble. They are on call 24/7 providing valuable insurance and risk management advice when I need it most."

 
Nigel Saunders, Financial Director, Moor Hall Group, Sutton Coldfield, West Midlands

Moor Hall Group

 

Stobo Castle Logo 



"Our premium is 25% of that quoted by previous broker and we have wider cover. This coupled with first class service makes Gauntlet a market leader for the leisure industry."

Stephen Winyard, Managing Director, Stobo Castle Health Spa, Peeblesshire, Scotland

Stobo Castle

 

Chewton Glen 


"Gauntlet has provided a support structure that has far exceeded my expectations of the functions of an insurance broker. They have even worked with us in building and implementing a successful business continuity plan. They are the broker of choice for the hotel industry."

 
Mike Rice, Financial Controller, Chewton Glen Hotel, New Milton, Hampshire

Chewton Glen

 

Lucknam Park Logo 


"The Gauntlet team are passionate about hotels and they have maintained an exceptional level of service throughout our long association."

 
Sarah-Jayne Reynolds, Financial Controller, Lucknam Park Hotel, Colerne, Wiltshire

 

Lucknam Park

 

Cowley Manor Logo 


"We have worked closely with ‘Gauntlet Risk Management’ over the last 4 years and are pleased their extensive knowledge of the hospitality business has allowed us to introduce effective and practical solutions that continue to improve our business."

 
Stuart McPherson, General Manager, Cowley Manor, Nr Cheltenham, Gloucestershire

Cowley Manor

 

Apex Logo 

 


"Having worked with Gauntlet Insurance for the last five years, we are delighted to recommend them for their first class service and ability to deliver premiums which provide competitive terms across a broad range of risks. Our Account Director’s superb depth of knowledge and on-going personalised involvement provides us with an unsurpassed level of confidence that we have the best deal for our business."

 
Angela Vickers, Managing Director, Apex Hotels, Edinburgh

Apex Hotels

 

Bruntsfield Hotel Title 

 


"For over 25 years we have enjoyed expert and dedicated insurance cover which is specific to our industry, combined with an exceptional level of customer service from a dedicated team. When you include this with very competitive premiums we have an insurance package which cannot be beaten."

 
Russell Imrie, Managing Director, Queensferry Hotels, Edinburgh

Queensferry Hotels

 

Swinto Park Title 


 

"Whatever your needs are, Gauntlet are quick to respond and provide good practical solutions."

Mark Cunliffe-Lister, Proprietor, Swinton Park, Ripon, North Yorkshire

Swinton Park

 
Barton Grange Logo 

 
 


 

"Gauntlet combines an excellent insurance cover with an on-site risk management service and a personal touch that we want. It adds so much value to my business."

Ian Topping, Managing Director, Barton Grange Hotel, Preston, Lancashire

Barton Grange Hotel

 

 Lea Marston Title

 

 
 
"Without exception…the support, guidance and customer service we have received whilst working with the team at Landau Manson & Gauntlet has been second to none, as is the insurance cover and risk management services, which gives us great confidence."

Tom Kirkham, Managing Director, Lea Marston Hotel, Sutton Coldfield, Warwickshire

Lea Marston Hotel



 

Mount Pleasant Title

 
 
"Having used Gauntlet for several years, we have been exceptionally pleased with their service. As dedicated hotel insurance of substance they give us peace of mind whilst retaining a personal targeted approach; a combination we were previously unable to source."

Richard McIlroy, Proprietor, Mount Pleasant Hotel, Doncaster, South Yorkshire

Mount Pleasant Hotel

 

 

 Fairlawns Logo

 
 

"Gauntlet people are knowledgeable and helpful. Their handling of our insurance affairs is friendly, cost effective and very straightforward. I have no hesitation in recommending them."

John Pette, Proprietor, Fairlawns Hotel, Aldridge, North Birmingham

Fairlawns Hotel

 

Grasmere Hotel Parent Logo 

 

 
 

"Gauntlet has provided our insurance cover for several years now and is clearly passionate about hotel protection."
 
Geoff Atkinson, Managing Director, Grasmere Red Lion Hotel, Cumbria

Grasmere Red Lion Hotel

 

Best Western Hotels 

 

 
 
"..In particular, I am pleased to see the effort that Landau Manson has put into developing and communicating an integrated insurance and risk control process to our members."

Paul Connelly, Senior Buyer, Beacon (Best Western’s Purchasing Consortium), York

 

Best Western

 

Lester Hotels Logo 

 

"..We chose LM because we needed a broker who understood the hotel business. David Noble and his team are clearly passionate about hotels and after 25 years in business, they know their stuff. LM is now our sole provider of insurance and risk management services having proved to be a reliable and trustworthy business partner."


Simon Lester, Chairman, Lester Hotels Management Services, Potters Bar, Hertfordshire
 

Lester Hotels